Subscription Issues
Renewing Your Subscription
Your subscription is renewed automatically for a period equivalent to the
length of your current billing period. This doesn’t require any action on your
part.
Contact your Service Representative if you need to renew your subscription for
a longer/shorter period than your current billing period.
You may terminate your subscription by giving us at least thirty (30) days
written notice.
Putting Your Subscription on Hold
If a situation arises where you need to suspend the operations for which our
information services are used, you can suspend your subscription. Simply send
your Service Representative a request in any form to suspend the subscription.
Your subscription is generally suspended using an additional agreement in the
form of a written addendum to the Subscription Agreement. It will stipulate
the period (generally not more than 6 months) and terms and conditions for
suspension of the subscription, provide for suspension of payment of the
license fee, and define the terms and conditions for reactivating the
subscription. The duration of the suspension can be extended at your request.
You can get a copy of the standard text of the agreement to suspend the
subscription from your Service Representative.
Revisions to Subscription Agreement
The Subscription Agreement is the primary document regulating the terms and
conditions of the subscription to the Regulatory Information Services.
Since we use the standard Subscription Agreement for all subscribers, at the
time of placing a subscription order subscribers confirm that they have
reviewed and agree to be bound by the terms and conditions of the Subscription
Agreement. To improve the quality of the services we provide or protect
intellectual property of our suppliers, we may occasionally revise, amend, or
modify the Subscription Agreement, and will promptly inform our subscribers of
any changes.
If you have any specific needs that require revisions and amendments to the
standard terms and conditions of the Subscription Agreement, please refer them
to your Service Representative. We will be glad to discuss your requirements
and we will try to accommodate your needs. Normally, all client-specific
revisions and amendments to the Subscription Agreement are made in written
form and signed by the parties.
Change of Address
Please promptly inform your Service Representative of any changes in your
legal or mailing address, the name of your company, or other changes that
might require changes to your Subscription Agreement.
In-Text References: