Billing and Payment
The subscription shall be prepaid according to the terms of the Subscription
Agreement. Late payment penalties may apply to later payments. Please pay on
time to avoid these late fees.
Invoices
Invoicing Method
We send invoices to our clients by e-mail, and may also send a duplicate
invoice by mail.
Billing Schedule
Your billing schedule will depend on the payment schedule you chose with your
subscription. The payment schedule is indicated on your invoices.
You can change your payment schedule. For this, contact your Service
Representative with a request to change the payment schedule. A change to the
payment schedule will be documented in the form of a written addendum to the
Subscription Agreement. In this case, the price of your subscription will be
recalculated to account for the discounts that apply to the payment schedule.
Generally, the longer the time interval between payments, the greater the
discounts, and thus the lower the total cost of your subscription.
Invoice for First Subscription Period
When you subscribe, we will send you an invoice indicating the total due for
the first subscription period (or for the entire subscription term, if you
choose to pay that way).
Current Invoices
You will receive an invoice for the next billing period near the end of each
billing period.
Reimbursable Expenses
In addition to the subscription fee, your invoice may also include
reimbursable expenses that we incurred in the process of providing information
services to your company, including
- Postage, courier costs, and other costs associated with delivery of
subscription materials and materials acquired at your request.
- Cost of acquiring and copying materials found at your request.
- Costs of banking services and penalties imposed by financial
institutions on subscriber payments.
The total of the reimbursable expenses may be included in the current invoice,
or may be on a separate invoice.
Billing Errors
If you find an error in your invoice, contact your Service Representative and
we will correct the error immediately.
Didn`t Receive Your Current Invoice, or Lost It?
Contact your Service Representative, who will send you a duplicate invoice.
Payment
Payment Methods
You can pay for your subscription by electronic funds transfer (EFT) or bank
check. Personal checks are not accepted.
Currency
May a payment in the currency indicated on your invoice.
If you want to change the currency used to pay, ask your Service
Representative. A change in the currency for payment will be documented in the
form of a written addendum to your Subscription Agreement, which will indicate
the new payment recalculated to the currency you choose. We currently accept
payments in US dollars and Euro.
Where to Send Your Payment
Your invoice indicates the mailing address for bank checks, and the
information for bank transfers.
Change in Contact Information
If your e-mail or mailing address at which you normally receive your invoice
changes, please promptly inform your Service Representative.
Whom to Contact for Billing and Payment Questions?
Please contact your Service Representative for all billing and payment
questions.
Don`t know the name, telephone number, or e-mail address of your Service
Representative? Contact us.
In-Text References:
Technical Support
