Regulatory Information Services
Note to users. Users generally communicate with us via their company`s
Subscription Administrator. Please refer all questions to your Subscription
Updates of Regulatory Information
Please don`t forget to promptly install the Database updates that you receive
Search for Documents
Request for search for documents
If you can`t find any document in the Database, or if the Database doesn`t
contain the full text of the document you want, please contact your
Subscription Administrator to request a search for the document.
Note to Subscription Administrators. A search request must be a written
request (in any form) to the Service Representative, who will instruct the
specialists at our Research Center to conduct a search. Documents found in
hard copy will be immediately mailed to you. The Service Representative will
periodically check on documents that are not immediately available and inform
you of the progress of the search.
To speed up the search for a document you want, please provide us with as much
information as possible on the document: index, number, title, year enacted,
name of approving entity or name of developer, etc. The more information we
have on a document, the easier it will be to find. Regardless, insufficient or
incorrect information won`t stop our search specialists—we will use all
information sources available to us to find the document you need.
If we have the document you want, we will send it to you immediately (as a
hard copy or electronic file). If we don`t have it, our specialists will
search for it. Since many factors will impact the delivery time, we generally
can`t predict when your document will be available. The factors that will
impact the time needed to find the document include how much information you
give us on the document, the availability of the document (not all regulatory
documents are publicly accessible, and not all publicly accessible documents
are easy to find!), a limited number of copies printed, the industry
specialization, and other factors. Despite these obstacles, our specialists
will spare no efforts to fill your request!
Change of Mailing Address
Please promptly inform your Service Representative of any change in your
mailing address where we generally send subscription materials, software
updates, and documents acquired at your request.